Transforming food businesses with data-driven innovation.
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RESTAURANTS & INDEPENDENTS
CENTRALISED
PRODUCTION
EVENT CATERING
About Us
At Emerging Brand Services, we’re here to help hospitality entrepreneurs like you bring your unique vision to life. You want to build a brand that stands out, connects authentically with guests, and keeps them coming back—and we’re here to make that possible.
Whether you’re launching your first concept or scaling a growing operation, we provide the tools, strategies, and support to turn your passion into a profitable, purpose-driven brand. With the right mindset and systems in place, you can create unforgettable guest experiences and thrive in a crowded marketplace.
Mission Statement
Our mission is to empower hospitality entrepreneurs like you to become bold, confident Brand Builders—by transforming your passion into a business that performs, connects, and grows.
With over 40 years of combined industry experience, we bring the proven insights, strategies, and hands-on support needed to help you align your personal vision with sustainable, profitable growth.
We don’t just offer inspiration—we provide the tools, structure, and strategic clarity to help you build a brand that stands out, runs smoothly, and keeps guests coming back.
Together, we’ll craft an experience your customers will love, remember, and rave about—because your success is our purpose.
Why Choose Us
Expert Business Advice
With over 40 years of combined industry experience, we’ve helped hundreds of hospitality brands grow with purpose, precision, and profitability. But experience alone isn’t enough—we translate that knowledge into action by helping you set not just S.M.A.R.T. goals, but S.M.A.R.T. targets: outcome-driven milestones that ensure your progress is measurable, strategic, and aligned with your vision for growth.
Significant
Definition: A target that directly impacts the core of your business—operations, guest experience, profitability, or brand reputation.
Benefit: In a fast-moving industry, focusing on significant targets ensures you're not wasting time on vanity metrics. Whether it’s food cost percentage, guest satisfaction scores, or labor efficiency, you're addressing what truly drives success.
Meaningful
Definition: A target that is aligned with the business owner’s vision and values—something that matters personally and professionally.
Benefit: Hospitality is fueled by passion. When goals are meaningful, your team is more engaged, and leadership is more committed. It transforms metrics from numbers on a page to milestones on a journey that reflects the heart of your brand.
Accountable
Definition: A target that has clear ownership, tracking, and scheduled check-ins to measure progress and make adjustments.
Benefit: In hospitality, where operations move quickly, accountability prevents slippage. Regular reviews, team dashboards, and scorecards ensure goals don’t get buried under the daily rush, keeping teams aligned and performance-driven.
Resolute
Definition: A target that is firm and non-negotiable—it's not just a hope or intention, but a commitment to execution.
Benefit: Hospitality leaders face constant unpredictability—staffing issues, supplier delays, fluctuating demand. Resolute targets create discipline and decision-making clarity, helping teams stay focused even when the day-to-day gets messy.
Time Committed
Definition: A target tied to a specific timeframe that creates urgency and momentum.
Benefit: Without a deadline, even great ideas stall. Time-bound targets are essential in hospitality, where seasonality, trends, and customer expectations shift rapidly. A defined window for achievement drives action and allows for agile adjustments.
Our Services
Explore our range of emerging consulting services designed to address your specific business needs and drive sustainable growth
Strategy Consulting
Unlock clarity, confidence, and competitive edge.
Our Strategy Consulting services are designed to help hospitality entrepreneurs move from reactive to intentional. We partner with you to define or refine your brand vision, business model, and growth roadmap—ensuring every decision is grounded in purpose and built for profitability. Whether you're launching, scaling, or repositioning, we bring fresh perspective, industry insight, and practical tools that turn big ideas into focused, executable strategies. This isn’t theory—it’s your next move, made smarter.
Financial Advisory
Turn your numbers into your most powerful decision-making tool.
Our Financial Advisory services go beyond basic bookkeeping—we help you understand, interpret, and act on your financials with clarity and confidence. From cash flow forecasting to profitability analysis and investment readiness, we provide the insights and guidance you need to make smarter, faster financial decisions. With regular reviews, budget-to-actual reporting, and custom KPI tracking, you’ll not only know where your business stands—you’ll know exactly how to move it forward.
Operational Excellence
Build systems that drive consistency, accountability, and growth.
Operational excellence is where strategy meets execution. We help you streamline your day-to-day operations with proven systems and processes designed to boost margins, elevate guest experience, and empower your team. From front-of-house flow to kitchen efficiency, labor optimization to service standards, we identify the gaps and implement solutions that create sustainable performance. The goal? A business that runs smoother, scales faster, and delivers excellence—every shift, every location, every time.
Our Process
We immerse ourselves in your business as an extension of your team—working alongside you to deeply understand your commercial position, competition, target audience, brand voice, and mission. From there, we help you evaluate and refine your strategy by identifying your core competencies and aligning them with S.M.A.R.T. targets that are Significant, Meaningful, Accountable, Resolute, and Time-bound. This process ensures your brand is not only well-positioned in the market—but also equipped with clear, measurable steps to grow with focus, clarity, and impact.
Personalization
Scope & Definiton
We begin by getting to know you—your vision, your challenges, and what success truly looks like for your brand. Rather than jumping into generic solutions, we work collaboratively to define a personalized scope that reflects your current position, growth goals, and unique operating reality. Whether you're launching a new concept, scaling locations, or refining systems, we tailor every engagement to your business’s stage and style. This clarity in scope sets the foundation for building focused strategies, defining measurable targets, and ensuring every step forward is intentional, aligned, and achievable.
Evaluate
Concept
We start by evaluating the core of your business—financials, operations, team dynamics, and market position—to identify what’s working and where untapped potential lies. From there, we help refine or reimagine your concept so it’s not just creative, but also strategically aligned with your audience, brand promise, and business goals. The result: a clear, compelling, and scalable concept built on a foundation of real-world insight.
Commercialise
Develop
Once your concept is clear, we move into development—translating strategy into systems, processes, and offerings that deliver on your brand promise. From there, we help you commercialize with intention—aligning pricing, positioning, and go-to-market strategies to drive profitability, brand consistency, and guest loyalty. Every step is built to ensure your brand isn’t just ready to launch—it’s ready to lead.
Your trusted partners, start to finish.
Our Numbers
At Emerging Brands, we believe that transparency is essential for both growth and visitor loyalty. Below you’ll find our latest stats and numbers. If you have any questions, please don’t hesitate to contact us today
500
Clients Served
80+
Projects Completed
40+
Years of Experience
95%
Satisfaction Rate
Testimonials
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